FAQ'S

Mentle is a mental-wellbeing platform for men in India. It brings together verified counsellor profiles, hourly session booking, secure chat, wellbeing check-ins, and practical articles in one place.

Create an account, browse counsellors by profile and availability, review the displayed hourly rate, and book a suitable session. Your account also gives you access to booking updates, eligible chat conversations, wellbeing check-ins, and published resources.

Mentle uses authenticated accounts, encrypted network connections, and role-based access controls to protect chat and booking data. Access is limited to the people and staff who need it to provide or operate the service; see our Privacy Policy for the full details.

A counsellor profile is not shown to users until Mentle has reviewed the submitted professional information and required profile media. You can review each available counsellor's experience, specializations, languages, and rate before booking.

Counsellor profiles show the current hourly rate, and the booking flow shows the session total before you pay. Some reading and wellbeing resources may be available without purchasing a session.

Eligible users and counsellors can use Mentle's in-app chat. Messages, history, and profile pictures stay synchronized across the supported web and mobile experiences.

Mentle publishes practical, human-reviewed articles and provides wellbeing check-ins designed to support reflection and help-seeking. These resources are educational and are not a diagnosis or a substitute for clinical care.

No. Mentle is not an emergency or crisis-response service. If you or someone else may be in immediate danger, contact your local emergency services or an appropriate crisis resource straight away.

Yes. Counsellors can update their personal and professional information, profile media, availability, and hourly rate. Approved changes are reflected across the user, counsellor, and admin experiences.

Create an account on the Mentle web or mobile app, complete your profile, and explore counsellors and articles. When you are ready, choose a counsellor and an available time, review the price, and complete the booking flow.